Terms & Conditions

Terms & Conditions2026-05-22T11:14:02-05:00

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Fireplace & Chimney Authority Inc.. The collective work includes works that are licensed to Fireplace & Chimney Authority Inc.. Copyright 2024, Fireplace & Chimney Authority Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Fireplace & Chimney Authority Inc. or purchasing Fireplace & Chimney Authority Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Fireplace & Chimney Authority Inc. or to purchase Fireplace & Chimney Authority Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Fireplace & Chimney Authority Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Fireplace & Chimney Authority Inc. used in the site are trademarks or registered trademarks of Fireplace & Chimney Authority Inc.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Fireplace & Chimney Authority Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Fireplace & Chimney Authority Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Fireplace & Chimney Authority Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Fireplace & Chimney Authority Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Fireplace & Chimney Authority Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Fireplace & Chimney Authority Inc. product or service is mistakenly listed at an incorrect price, Fireplace & Chimney Authority Inc. reserves the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Fireplace & Chimney Authority Inc. reserves the right to refuse or cancel any such orders or services whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order or service is cancelled, Fireplace & Chimney Authority Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site. These terms and conditions, or any part of them, may be terminated by Fireplace & Chimney Authority Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Fireplace & Chimney Authority Inc. may deliver notice to you by means of email, a general notice on the site, or by other reliable method to the address you have provided to Fireplace & Chimney Authority Inc..

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Illinois, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Fireplace & Chimney Authority Inc. products) shall be in the state or federal courts located in Will County, Illinois, USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Fireplace & Chimney Authority Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Fireplace & Chimney Authority Inc.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Fireplace & Chimney Authority Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Fireplace & Chimney Authority Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Fireplace & Chimney Authority Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Fireplace & Chimney Authority Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Fireplace & Chimney Authority Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Fireplace & Chimney Authority Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Fireplace & Chimney Authority Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Fireplace & Chimney Authority Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Fireplace & Chimney Authority Inc., Fireplace & Chimney Authority Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Fireplace & Chimney Authority Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Fireplace & Chimney Authority Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Payment Terms and Conditions

Sales are final unless applicable law provides otherwise. Products and services are non-refundable, non-exchangeable, and no store credit will be issued. All balances are due at completion. If customer postpones work after the start date but before completion, customer agrees to pay for labor and materials furnished to that point. If work is delayed, the balance for completed work and delivered materials becomes due. A late charge of 1% per month, or the maximum allowed by law, applies to past-due balances. Any credit card supplied may be stored and used to satisfy amounts due. Contractor may suspend work for late payment.

All product remains the contractor’s property until paid in full. Any alteration or deviation involving extra cost will be performed only upon signed change order, and such deviations are an additional charge. Customer shall provide clear access to the work area to avoid delay. Customer is responsible for any damage they cause or conditions they create that impede work. Contractor is not responsible for structural, mechanical, or environmental conditions existing before the work and may halt work if such conditions are found or worsen. Customer is responsible for proper care, cleaning, inspection, and routine maintenance per installation and user manuals; failure to maintain voids warranties and contractor responsibility. Work required to meet code or inspection upgrades beyond the original scope will be billed additionally. Any estimated completion date is approximate and not guaranteed, and delays do not relieve customer of payment obligations.

Natural stone, limestone, brick, and other masonry materials may vary in color, texture, or appearance from samples or representations; such variations are normal and not defects.

All agreements are contingent upon strikes, accidents, weather, or delays beyond contractor’s control. Customer is responsible for permits, bonds, and required approvals unless stated otherwise. Contractor warranties labor on products installed for 1 year. Masonry repairs carry a 2-year warranty unless the liner or surrounding structure is unsatisfactory. Contractor is not liable for service, maintenance, or repairs made by customer or any third party. Contractor’s liability is limited to the contract price and excludes consequential or incidental damages. In any collection or enforcement action, customer is responsible for reasonable attorney’s fees and costs. If any provision of this agreement is unenforceable, the remaining provisions continue in full force. No failure by contractor to enforce any term is a waiver.

Privacy Policy

Please also visit our Privacy Policy to understand what information we collect and how we use it. We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

Go to Top